I agree that open communication should be a requirement not a goal for effective organizational management. When a manager puts forth the idea of open communication as a goal there may be other motives for it. Managers make communication a goal to give their staff a sense of opportunity for having their voice heard. The problem is that although the manager may allow others to share their opinions they have no intention of letting those voices be a factor in their decision. In this situation communication is not used as a tool but rather as a "carrot" to keep the staff engaged and feeling like they are part of the process.
If communication is not an organizational priority then it should be. If you aren't communicating then you aren't growing, learning or collaborating. How is an organization to continue to develop without those things?
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