Why is it important for virtual group members to be confident? How may confidence be enhanced in online group communication?
In a virtual group setting members do not always receive feedback on their comments in a timely manner. Because members may participate in the discussion at different times of the day or days of the week it may take a significant amount of time to receive a response. During this time of wait virtual group members are also unable to read the non-verbal signs from other members. The combination of these two factors can bring about doubt in group members who are not confident in their understanding and contribution to the team.
In light of the challenges of virtual group conversations it is necessary that members try to respond to each other as timely as possible and whenever they can contribute encouraging words to the other members. This communication will build the confidence in team members as they continue to contribute to the groups goal.